Frequently Asked Questions
Everything you need to know about your PEARL iZUMi gear and orders.
How do I determine the right size for cycling apparel?
PEARL iZUMi gear is designed for a performance fit. We recommend consulting our detailed Size Guide, which includes measurements for chest, waist, and hips. If you prefer a looser fit, we suggest sizing up from your standard athletic wear.
What is your return policy for performance gear?
We offer a 60-day return policy on all products purchased directly from our website. Items must be in new, unwashed condition with original tags attached to be eligible for a full refund.
How should I wash and care for my technical fabrics?
To maintain the technical properties of your gear, machine wash in cold water with a performance-specific detergent. Avoid fabric softeners and dryer sheets, and always hang dry or tumble dry on low heat.
Do you offer a warranty on your products?
Yes, we stand behind our craftsmanship. PEARL iZUMi provides a limited lifetime warranty against defects in materials and workmanship for the original purchaser.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner for an upcoming event or race.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Klarna for interest-free installments.